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Terms and Conditions
Introduction
These Terms and Conditions govern the use of the website and services provided by Adriano History Teller. By accessing this website or booking a service, you agree to comply with these terms.
Services Provided
Adriano History Teller offers guided tours and storytelling experiences. All services are subject to availability and may be modified when necessary to ensure quality or safety.
Bookings
Bookings can be made through the website, contact form, or direct communication.
To complete a reservation, customers must provide accurate and complete information, including:
- Full name
- Email address
- Phone number
- Date of the tour
- Number of participants
A booking is only confirmed after receiving confirmation from Adriano History Teller.
Pricing and Payment
All prices are communicated prior to booking confirmation. Payment terms (full or partial) will be agreed upon at the time of booking.
Adriano History Teller reserves the right to change prices at any time; however, confirmed bookings will not be affected.
Cancellation Policy
- Up to 7 days before the tour date: 100% refund
- Up to 48 hours before the tour date: 50% refund
- Less than 48 hours before the tour or no-show: no refund
In case of adverse weather conditions or circumstances beyond our control, the tour may be rescheduled.
Changes and Cancellations by the Provider
Adriano History Teller reserves the right to cancel or modify tours due to unforeseen circumstances, including weather conditions, safety concerns, or operational reasons.
In such cases, customers will be offered:
- An alternative date, or
- A full refund
Customer Responsibilities
Participants are responsible for:
- Arriving on time at the agreed meeting point
- Providing accurate booking information
- Following safety instructions during the experience
Adriano History Teller is not responsible for issues resulting from failure to comply with these responsibilities.
Liability and Insurance
Adriano History Teller operates in compliance with Portuguese regulations and holds the following:
- Civil Liability Insurance
- Personal Accident Insurance
- Automobile Insurance
- Tourism of Portugal License (RNAAT No. 442/2025)
While all reasonable measures are taken to ensure safety, participation in tours is at the customer’s own risk.
Intellectual Property
All content on this website, including text, images, and branding, is the property of Adriano History Teller unless otherwise stated. Unauthorized use or reproduction is prohibited.
Privacy
Personal data is handled in accordance with our Privacy Policy and applicable data protection laws, including the GDPR.
Governing Law
These Terms and Conditions are governed by Portuguese law. Any disputes shall be subject to the jurisdiction of the Portuguese courts.
Changes to Terms
Adriano History Teller reserves the right to update these Terms and Conditions at any time. Users are encouraged to review them periodically.